- 01
Order and choose your city
On the shop's website, choose your region (or let the site locate you), your neighbourhood with a well-known landmark, and a delivery slot. Fees are shown before you confirm.
- 02
Pay and send the proof
Pay by Mobile Money or Orange Money and send the transfer screenshot. The shop checks the payment before preparing the parcel. In Yaoundé, cash on delivery is possible when the shop accepts it.
- 03
Parcel preparation
Items are checked, packed and photographed. You get a message at every step, on WhatsApp and on the tracking page.
- 04
Delivery in Yaoundé: by courier
Same or next day, within your slot. The courier calls before leaving and again about 30 minutes before arriving. Keep your phone on and, if you pay on delivery, have the exact amount ready.
- 05
Other cities: by travel agency
The parcel is dropped at a travel agency in Yaoundé. You receive the agency name, the receipt number and its photo. Allow 48 to 72 hours. Collect the parcel at the agency in your city with your ID card and the receipt number.
- 06
A problem?
Message us on WhatsApp with your order number. An item doesn't fit: you have 7 days after receipt to request an exchange or return (unworn, unwashed, with its tags).